We stayed here from Dec 29 2024 to Jan 2 2025. I am writing this review soon after we reached home. This was one of our several visits to the Taj in the past few years and, incredibly, every visit tops the previous one. Often, one wants to try a new place although with the Taj, this is not the case. Somehow, it draws you back again and again. Sakshi helped check us in and stayed in touch throughout the stay. She took over all our matters as soon as we checked in. Which wasn’t easy given the hotel was at near full capacity and the pressure of new year eve preparations. We can’t thank her and Ritesh (the GM of the property) for making our family feel super special. The Taj Mahal Palace wing sets the benchmark for warmth and luxury. One has to stay here to set yourself a benchmark of what hotel stays can be like. If your travels bring you to Mumbai, stay here. Even if it is for a day. It makes life worth living!
Harjeet
2025年1月
Everything was incredible! My recent stay at the Taj Mahal Hotel Mumbai was an experience that not only exceeded all my expectations but also immersed me in a living history that showcased the visionary founder, Jamsetji Tata's, remarkable legacy. The staff at Taj Mahal Hotel Mumbai truly embody the essence of exceptional service. Their attention to detail was impeccable, and they went above and beyond to ensure that every aspect of my stay was flawless. During the hotel tour, I had the privilege of meeting Sir Prashakar, a living legend who has been a part of the Taj Mahal Hotel Mumbai for several decades. Sir Prashakar's wealth of knowledge and his passion for preserving the hotel's heritage were evident in every word he spoke. The hotel itself is a masterpiece. The architecture exudes grandeur and elegance, while the interiors blend modern luxury and timeless charm harmoniously. One of the highlights of my visit was the presence of my esteemed Guru Ji, who visited me at the Hotel. The staff at Taj Mahal Hotel Mumbai recognised the significance of her role in my life and treated her with utmost respect and reverence. They embraced her importance and made her feel incredible. Another highlight of my visit was the enchanting e-carriage tour offered by the hotel. This unique experience allowed us to traverse the vibrant streets of Mumbai while soaking in the sights and sounds of this bustling city. The attention to detail displayed by the staff was awe-inspiring. Every interaction was characterised by their genuine warmth, professionalism, and a deep-seated desire to make my stay remarkable. Whether it was the thoughtful gestures of leaving chocolates in my room or the seamless coordination of special dietary requests, the staff's commitment to excellence was truly unparalleled. I can’t highly recommend this hotel, it is one of the best hotels, if not the best hotel in the world. The services are equal to none and it is a must when in Mumbai!
Angela
2023年6月
Undoubtedly the finest levels of service we have ever experienced. This was our first trip to the Taj and it delivered on all levels. From the moment we arrived, the staff were amazing. Nothing was too much bother. A smile on all of their faces and constant "welcome sir, welcome madam, namaste" everytime we saw them. Alongside "Happy Holi", that was the time we visited, they was a constant high level of service to match. The room, food, front of house, housekeeping, all of the staff were nothing other than wonderful. Everyone made us so welcome. A business is only as good as the staff you employ. Clearly The Taj's management team have got it so right. I can't imagine how one would ever experience such high levels of service anywhere else. Thank you so much to the Taj and all of the staff for making us feel so welcome
Richard
2025年3月
There is nothing I can say here which will explain the joy that this hotel provided. I almost don’t want to tell you anything because I want you to experience it for yourself. If you can justify the cost, do it. You won’t be disappointed. Get them to pick you up from the airport. Eat in the hotel restaurant (especially the golden dragon) and just experience a true 5 star. I have never experience 5 star like this. Usually it’s about all inclusive 5 star. Whereas this is very much luxury 5 star and every single person you encounter at the hotel is dedicated to saying ‘YES’.
Kamal
2024年9月
Take the Heritage tour around the Hotel.Very informative tells you its history free if charge. Waw. Windows aren't opened if a little musty ask for an air conditioning unit and some jasmine. Booked a room overlooking the harbour.Amazing sunrise.Make use of the outdoor pool .Take on all the sights downstairs. Great show in the evening on the window displays overlooking the pool.Take a leisurely drink or meal in the garden Would have no hesitation in recommending this Hotel.Amazing hospitality.A lasting memory. Take a bench seat overlooking the Gateway to India one morning phenomenal views. Book today. Huge thank you to you all
Robert
2025年2月
Suzana
2025年1月
What did I like? Just about everything! I have travelled fairly well, but this is one of the best city hotel experiences I have have the privilege of visiting. It is a treat, and was nervous about the cost, but it was absolutely worth it. The nicest touch? Maybe the way all the staff spoke to me remembering my name, like I had stayed there for weeks, even though it was only a short stay. Also do make sure you take the daily guided tour of the history of the venue (I can't remember the guide's name, for shame, but ask at reception, it is superb!)
Daniel
2025年1月
ALMOST Everything. Everyone. The location. The food options. Service was OUTSTANDING overall, from management to the housekeeping personnel (Suyesh e.g.) Ofcourse we have our favourites..one person who has consistently delivered is Dinesh Singh at the Concierge desk. His care, recommendations and dedication in getting us experience and maximse the best of our vacation is simply outstanding. The other Dinesh Lodhi and Kirtan were equally professional, helpful and sought to deliver us the best. Mithila, at the West Wing Reception stood out consistently. Aryan & Taha who both participated in our check in and / or check out of the 2 stays 24th - 28th) and our return from New Delhi (28th and 3rd Jan). Basically, all the ladies at the West Wing have been professional, my memory have simply eluded me with the names. 😀 Raul at the West Wing Reception made our new year celebrations!!!! Thank you soooo much for arranging our table at the Aquarius (Poolside) for the New Year celebrations.This meant the world to us after we left it too late to secure our table. The lovely Indian young lady- whose name I have forgotten, I think Manager of the Aquarius (Poolside restaurant)..she wears black unifrom. She has been consistently professional, caring and warm. The chefs in Shamiana, coming to our table to clarify, suggest and even explaining the names of items is simply heart warming. On our last day, 1 came and explained the differences between roti, paratha, naan, and dosa.This is simply class act. Akshay in Golden Dragon...a personal favourite of ours there. He is so caring, and confident in his proposals, even items not on the menu. Our favourite restaurant was Wasabi. We only got 1 opportunity to eat there due to our busy tourist activity schedules and the fact that it is mostly always booked out. The experience was soooo good, I am still tasting the flavours and the art of making them.
Michelle
2023年1月
The Palace is very well kept, it's Beautiful and majestic. Our room was very clean and spacious. The pool view was lovely. Breakfast was really nice with good variety of western foods. We had a club room that came with a transport from the airport, high tea and cocktails every night.
Hadar
2023年1月
Everything was excellent
Laura
2025年2月